Standards Australia is committed to providing our stakeholders with the highest standard of customer service. We treat all feedback on our performance as an opportunity to learn more about our customers' needs and to improve our service.
Providing Feedback
To make it easy for you to provide us with your feedback we have 4 key ways for you to contact us:
| Call: |
1800 035 822 |
| Email: |
mail@standards.org.au |
| Fax: |
02 9237 6010 |
| Send a letter: |
Customer Information Service |
| |
GPO Box 476 |
| |
Sydney NSW 2001 |
| |
|
Resolving Complaints
Standards Australia is committed to resolving all customer complaints quickly and fairly. We encourage you to speak to us about any concerns.
In many cases a complaint may be resolved at the initial point of contact or within 2 business days. However, in some circumstances your complaint may require further investigation.
Click here to view Standards Australia's Complaints Policy.