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Privacy Statement

Please be aware that the personal information we collect from you when we receive a query from you will be used by us to assist you with your query. If you do not provide your personal information, we may not be able to process your query. For more information about how we manage your personal information, including accessing and correcting your personal information, or if you wish to make a privacy-related complaint, our Privacy Policy is available on our website ( or upon request by calling our Standards Information Service (contact details below).


Standards Australia

Level 9, The Exchange Centre
20 Bridge Street, Sydney


GPO Box 476
Sydney NSW 2001

Call: +61 2 9237 6000


Standards Information Service

Before calling our Standards Information Service, have you looked at our FAQs for the information you are seeking?

For further information relating to our activities and publications please contact us:

Hours: Monday to Friday 9 am to 5 pm (AEST/AEDT)
Freecall within Australia: 1800 035 822
From Overseas: + 61 2 9237 6171

Click here to email us

To submit feedback online or to view Standards Australia's Complaints Policy visit our Feedback page.


Customer Service Charter and Code of Practice

Our Customer Service Charter is available here and our Code of Practice here


Stakeholder Engagement Managers

Standards Australia’s Stakeholder Engagement Managers are available to discuss standardisation needs relevant to your sector or to assist with the preparation of a new project proposal.


Corporate Reception

To contact a member of staff, for deliveries and other office related enquiries please contact our Corporate Reception on: 

+61 2 9237 6000


Media Enquiries

Torrin Marquardt
Public Affairs Officer
+612 9237 6159
+61 428 866 767

Click here to email Torrin.

Adam Stingemore
General Manager, Strategy and Public Affairs
+612 9237 6086
+61 447 659 503

Click here to email Adam.


Publications Distributor - SAI Global

Office Hours: 8am to 5pm (AEST/AEDT)

Call within Australia: 131 242
Faxes within Australia: 1300 65 49 49
Calls from Overseas: +61 2 8206 6010
Faxes from Overseas: +61 2 8206 6020
Web shop: 


Human Resource Enquiries

For enquiries in relation to positions vacant at Standards Australia email your enquiries or application to Please clearly state the position you are applying for/enquiring about or related reference number if applicable.