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Feedback

Standards Australia is committed to providing our stakeholders with the highest standard of customer service. We treat all feedback on our performance as an opportunity to learn more about our customers needs and to improve our service.

Providing Feedback

To make it easy for you to provide us with your feedback we have 5 key ways for you to contact us:

Call: 1800 035 822

Email: mail@standards.org.au

Fax: 02 9237 6010

Send a letter: Customer Information Service

GPO Box 476

Sydney NSW 2001

Web Form: Simply fill in the form below and select 'Submit Comments'

What is the nature of your feedback?

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Resolving Complaints

Standards Australia is committed to resolving all customer complaints quickly and fairly. We encourage you to speak to us about any concerns.

In many cases a complaint may be resolved at the initial point of contact or within 2 business days. However, in some circumstances your complaint may require further investigation.

Click here to view Standards Australia's Complaints Policy.