Custom Subscription User Terms

• 1. General
• 1.1 By accessing or using the Service, the User agrees to be legally bound by this Agreement, Standards Australia’s Privacy Policy and all applicable laws and regulations.
• 1.2 The Service is being provided to the Authorising Customer in accordance with the Customer Agreement. The Authorising Customer has permitted the User to access the Service and Content under the terms of the Customer Agreement.
• 1.3 Standards Australia does not guarantee that the Service will be free of disruption or error. Standards Australia may need to suspend the Service during the Subscription Term to carry out scheduled maintenance to fix faults, defects or other irregularities that occur.  The User acknowledges that the Service may be unavailable from time to time, and occasional disruptions and outages may occur.
• 1.4 Standards Australia may vary the terms of this Agreement at any time and will give the User notice of the variation to this Agreement.
• 1.5 Amendments will be effective upon posting of updated terms at https://standards.org.au/legal/css-user-terms.  The User's continued access after such posting constitutes the User’s consent to be bound by the terms as varied.
• 2. Term
  
• The Agreement commences upon the User’s access to the Service and continues for the duration of the Subscription Term, unless renewed or terminated earlier as per the terms of this Agreement or the Customer Agreement.
• 3. Accounts
  
• 3.1  The User must be nominated to access the Service by their Authorising Customer.
• 3.2  The User is required to log into their own individual Account to access or use the Service. The User will be required to use their individual assigned username and create a secure password for access to the Account. Generic or shared logins are not permitted.
• 3.3 The User must not share, provide access to, or disclose their login credentials to any individual or organisation (including other Users).
• 3.4 By accessing and using the Service the User represents and warrants that they:
• (a) are a natural person and an employee (including a direct or fixed term employee) of, the Authorising Customer. Sub-contractors, consultants and employees of related bodies corporate are not permitted;
• (b) are using the Service within the scope of and for the purposes of their employment with the Authorising Customer;
• (c) will keep their login and password confidential and secure;
• (d) will use the Service only for the purposes set out in this Agreement; and
• (e) will be fully responsible for all activities that occur using the Account.
• 3.5 The User must:
• (a) immediately notify Standards Australia of any unauthorised use of the password or Account or any other breach of security; and
• (b) log out of their Account at the end of each session.
• 3.6 The User must not impersonate any person or entity, or misrepresent their association with a person or entity.
• 3.7 The User acknowledges and agrees that:
• (a) the User’s use of the Service is governed by this Agreement;
• (b) the Authorising Customer and Standards Australia may use the User’s Account information to manage the User’s use and access to the Service and Content, and may have additional rights over the User’s Account, such as the ability to obtain the User's data, authorise access to or deactivate the User’s Account or access to Content;
• (c) if the User’s employment relationship with the Authorising Customer terminates, the User must discontinue access to the Service;
• (d) once a User is removed from the Service, all access to the Service and Content will be disabled. The User must delete all copies of any Content accessed via the Service from all devices used to access the Content and destroy any saved, downloaded or printed copies of the Content; and
• (e) Standards Australia may remotely monitor the User’s use of the Service to verify compliance with the Agreement, and that in order to do so Standards Australia will need to collect relevant information, which may include personal information, and that any personal information collected will be handled in accordance with clause 6 of this Agreement.
• 3.8 The User acknowledges that Standards Australia may communicate directly with the User about the Service, the Account and for any other communication that the User subscribes to, and gives the User's consent to such communication.
• 4. Intellectual Property
  
• 4.1 The User agrees and acknowledges that Standards Australia and its licensors are, and will remain, the owners of all Intellectual Property Rights in the Service and Content.
• 4.2 The User must comply with any copyright notices related to the Service and Content.
• 4.3 The User must not remove, alter or obscure any ownership, copyright, trademark, confidentiality or other marks or legends (including any digital watermark or other digital rights management tool) on or in the Service and Content.
• 4.4 NO AI OR LLM USE – For avoidance of doubt, the User must not and must not permit any other person to upload, input, transmit, make available or otherwise provide any Standards or Content of Standards Australia, in whole or in part, to any artificial intelligence, machine learning, generative AI, large language model or similar system, or use the Standards in the development, training, testing, fine‑tuning, validation, optimisation or operation of any such system, including by permitting the Standards to be ingested, indexed, embedded, tokenised, learned from or otherwise analysed, whether directly or indirectly, automatically or incidentally, and whether using technologies now known or developed in the future, without the prior written permission of Standards Australia.
• 5. Access and Content Rights
  Key term summary: This clause is important to note because it sets out conditions and limitations on the use of the Service and Content. The User may only access the Service and Content for the Authorising Customer's business purposes and may only use and access them via their Account on one device at a time. The User must not: share their Account or the Content with others, modify the Content, use the Content on concurrent devices or upload or store the Content on a Network. Additional restrictions apply on download and use of the Protected PDF.
• 5.1 The Service is provided to the Authorising Customer in accordance with the Customer Agreement. The Authorising Customer has permitted the User to access the Service and Content in accordance with the terms of the limited licence provided under the Customer Agreement, subject to the conditions set out in this Agreement.
• 5.2 The User may:
• (a) use and access the Service and Content in accordance with the User Guide;
• (b) view the Content online via their Account on one (1) device at a time;
• (c) add notes and highlights to the Content;
• (d) download and open the Content in Protected PDF format for up to 30 days. The Authorised User must connect to their Account every 30 days to unlock the Protected PDF; and
• (e) print Content from the Protected PDF.
• 5.3 The grant of licence in clause 5.1 and 5.2 is subject to the following additional conditions:
• 5.3.1 The User must:
• (a) only use Service and Content for the Authorising Customer's internal business purposes (excluding the business purposes of the Authorising Customer's related entities, associates, shareholders and subcontractors);
• (b) keep the Service and Content secure and preserve the integrity functionality or usability of the Service and Content and Standards Australia's Intellectual Property Rights.
• 5.3.2 The User is not permitted to:
• (a) copy, cut, paste or print screen the whole or any part of the Content;
• (b) use or access the Service or Content on concurrent devices;
• (c) forward, email, reproduce, distribute, share, communicate or grant access to the Service, or the Content to any other person;
• (d) upload, store or use the Content on a Network;
• (e) modify, merge, adapt, translate, embed, rent, lease, loan, sell, sublicense, assign or otherwise exercise any Intellectual Property Rights in the Service or Content or parts of the Service or Content (except to the extent specifically provided by clause 5.2 of this Agreement);
• (f) reverse engineer the Service or any platforms on which the Service operates;
• (g) circumvent or bypass any technological protection measures in or relating to the Service, disable, impair, or damage the Service or attempt to do so.
• 5.3.3 The User must not submit any material to their Account, the Service or any platforms on which the Service operates that:
• (a) contains any virus, malware or other damaging material;
• (b) infringes or breaches the right of a third party (including Intellectual Property Rights, copyright, confidentiality or privacy rights);
• (c) is inappropriate, unlawful, defamatory, abusive, tortious, offensive, discriminatory, or threatens, intimidates or harasses any person; or
• (d) is deceptive or misleading, involves or promotes any illegal activity, or is otherwise contrary to any applicable laws, codes or policies of Standards Australia, or any other agreement with Standards Australia.
• 6. Privacy
  Key term summary: This clause sets out important terms regarding Standards Australia’s use of data about Users. Users should note that, by agreeing to Standards Australia’s Privacy Policy, data about Users, or data provided by Authorising Customers and Users, may be provided to third parties in a form that may enable the third party to identify those individuals.   
• 6.1 The User agrees and acknowledges that:
• (a) Standards Australia may collect the User’s personal information from their Authorising Customer, from the User directly, and from the User's use of the Service;
• (b) Standards Australia may provide the User’s personal information to the Authorising Customer; and
• (c) the User’s personal information may be collected, used and disclosed in accordance with Standards Australia’s Privacy Policy, which may be updated by Standards Australia from time to time.
• 7. Termination and Suspension
  Key term summary: This clause is important to note because it sets out circumstances where Standards Australia may suspend a User’s access to the Service or terminate this Agreement.  In particular, Standards Australia does not guarantee that the Service will be free of disruption or error. The Account, Service, or Content may be unavailable from time to time, and occasional disruptions and outages may occur.  Standards Australia may terminate this Agreement, the Service or the User's access to the Service and/or Content upon termination or expiration of the Customer Agreement, upon non‑compliance by the User with this Agreement or if the Authorising Customer requests that the User's access to the Service and/or Content under this Agreement be terminated.  When this Agreement terminates (or expires), the User will no longer be able to use the Service or Content and must remove, destroy or delete all copies of any Content held by the User.
• 7.1 Suspension
  
• 7.1.1 The User acknowledges that the Account, Service, or Content may be unavailable from time to time, and occasional disruptions and outages may occur, including system failure or other events beyond the reasonable control of Standards Australia such as outages and disruptions caused by third parties.
  
• 7.1.2 Standards Australia will use reasonable effort to fix faults and disruptions in a timely manner.
  
• 7.1.3 Standards Australia may suspend access to an Account, Service, or Content to perform scheduled maintenance, fix any faults, defects or other irregularities in the Account, Service, or Content and will, subject to clause 7.1.4 use its reasonable efforts to give the User advance notice of such suspension. Where reasonably practicable, Standards Australia will schedule maintenance in a way to minimise disruption to the User.
  
• 7.1.4 Standards Australia may need to temporarily suspend access to an Account, Service, or Content without providing advance notice to the User, in order to perform emergency maintenance or where reasonably necessary to protect Standards Australia's legitimate interests.
  
• 7.1.5 If the User breaches any term of this Agreement, Standards Australia may suspend the User’s access to the Account, Service or Content or disable the use of a feature of the Account, Service, or Content until, the relevant breach is remedied.
  
• 7.2 Termination
  
• 7.2.1 Standards Australia may terminate this Agreement, the Service or the User's access to the Service and/or Content under this Agreement:
  
• (a) immediately upon termination or expiration of the Customer Agreement with Standards Australia;
• (b) immediately upon non‑compliance by the User with this Agreement (including any breach of clauses 3, 4 or 5);  if:
• (i) the User fails to rectify that non-compliance within 14 days of written notice from Standards Australia requiring the breach to be rectified; or
• (ii) the non-compliance is incapable of being rectified; or
• (c) immediately if the Authorising Customer requests that the User's access to the Service and/or Content under this Agreement be terminated.
• 7.2.2 The Authorising Customer may terminate the Customer Agreement, Service or User access to the Service in accordance with the terms of the Customer Agreement. Any termination requests by the User must be submitted to the Authorising Customer.
  
• 7.2.3 Upon termination or expiration of this Agreement, the Service or the User’s access to the Service, the User:
  
• (a) will no longer have access to the Service and Content, or updates included in the Service;
• (b)will no longer have access to any User data, including notes, highlights and bookmarks made by the User on or in relation to the Content, which may be deleted by Standards Australia;
• (c) must immediately cease any and all use of the Service and Content; and
• (d) must remove, destroy or delete all copies of any Content accessed via the Service from all devices used to access the Content and destroy any saved, downloaded, or printed copies of the Content and, upon request by Standards Australia, provide an undertaking to Standards Australia that they have done so.
• 7.3 Survival
  
• The following sections of this Agreement will survive any termination or expiration of this Agreement: Clause 4 (Intellectual Property), Clause 5 (Access and Content Rights), Clause 6 (Privacy), and Clause 7 (Termination and Suspension).
• 8. Feedback
  
• 8.1 The User acknowledges that Standards Australia may seek feedback from the User about the Service, Content or Standards Australia by contacting the User via email or their Account and the User provides their consent to such contact. The User is not obligated to provide feedback.
• 8.2 If the User provides any feedback, suggestions, enhancement request, recommendation, corrections or comments about the Service, Content or any of Standards Australia’s products or services (Feedback), the User grants to Standards Australia a non-exclusive, worldwide, transferrable, sub-licensable, royalty-free, perpetual, and irrevocable licence to use, reproduce, modify, commercialise, distribute, communicate and incorporate into its services any Feedback.
• 9. Severability
  
• If any part of the Agreement is determined to be unenforceable, that part will be modified to render it enforceable to give effect to the parties’ intentions and the remaining part of the Agreement will not be affected.
• 10. Governing Law
  
• The laws of the State of New South Wales, Australia govern this Agreement. The User and Standards Australia irrevocably and unconditionally submit to the exclusive jurisdiction of the Courts of the State of New South Wales in respect of all matters arising out of or relating to these terms, their performance or subject matter.
• 11. Definitions
  
• 11.1 Account means a registered account with Standards Australia, accessed via the Service.
• 11.2 Agreement means this Custom Subscription Account User Agreement.
• 11.3 Authorising Customer means a person or entity who orders the Service including the user licences from Standards Australia and authorises the User to access or use the Service.
• 11.4 User means an individual natural person who is authorised by their Authorising Customer to access or use the Service.
• 11.5 Content means any Standards Australia publication or ISO or ISO/IEC publication accessible via the Service.
• 11.6 Customer Agreement means the agreement between the Authorising Customer and Standards Australia and includes the Custom Subscription Service – Terms and Conditions and the Sales Order (or Revised Sales Orders as applicable).
• 11.7 Intellectual Property Rights means all present and future rights conferred by statute, at common law or in equity and wherever existing, including:
• (a) copyright, trade marks, brand names, domain names, product names, patents, designs, know how, inventions, trade secrets and any other rights subsisting in the results of intellectual effort in any field, whether or not registered or capable of registration;
• (b) any application or right to apply for registration of any of these rights;
• (c) any registration of any of these rights or any registration of any application referred to in paragraph (b); and
• (d) all renewals and extensions of these rights.
• 11.8 Network means any public, private or corporate network including intranets and document sharing platforms.  
• 11.9 Privacy Policy means Standards Australia’s Privacy Policy as amended from time to time and available at https://www.standards.org.au/privacy-policy.
• 11.10 Protected PDF means a secured PDF file, with restrictions on download and use as set out in clause 5.2 of this Agreement.
• 11.11  Service means the subscription service as described in the Customer Agreement, that entitles the Authorising Customer and its Users to access the Content during the Subscription Term and includes the Account that this service is provided on.
• 11.12  Standards Australia means Standards Australia Limited.
• 11.13  Standards Australia Store means the online store located at https://www.store.standards.org.au.
• 11.14  Subscription Term means the Subscription Term set out in the Customer Agreement.
• 11.15 User Guide means a document by that name made available to the Authorising Customer and as amended from time to time.

Last Updated: 11 May 2026