Customer Success
For general enquiries relating to standards or to provide feedback about Standards Australia, please visit our
FAQs or contact our Customer Success team using the
Submit an Enquiry form below, or by phone.
Customer Service Charter
Our Customer Service Charter supports our commitment to upholding the highest standard of customer service excellence and provides you with information on how we will achieve this. View the
charter here.
Standards Australia is committed to resolving all complaints quickly and fairly. Download Standards Australia’s Complaints Policy here (PDF).