In consultation with stakeholders and committees, Standards Australia has developed the Committee Dispute Avoidance and Resolution Standardisation Guide (SG-008).
This new guide provides strategies for minimising, and where possible avoiding, disputes that prevent consensus from being achieved between committee members. The guide also lays out the framework for proactively and effectively resolving disputes that could not be avoided.
The guide’s development is a significant part of our Technical Governance Review recommendations. It aims to address the need for improved processes and protocols for technical disagreements, escalation of problems and complaints, and mediation or resolution of problems. Stay tuned for further workshops and training for Committee Chairs, which will incorporate practical advice on how to apply the new guide.
You can find the guide under the Standardisation Guides on our website