The end of the financial year provides us with the opportunity to reflect on the year that’s passed and look to our future.
Our vision at Standards Australia is to be a global leader in trusted solutions that empower the community - today and tomorrow.
We are working on many initiatives to ensure our standards solutions are more easily accessible, usable, useful, and affordable.
Over this past year we have continued to turn our vision into action, and I’d like to thank our many stakeholders, and our staff for their ongoing contribution and support.
In our core business of Standards Development, we have facilitated 406 standards publications in the last financial year. Importantly we continue to see improvements in project delivery times.
We have advanced the development of our online tools to transform our service delivery, increase engagement with our stakeholders, lift our productivity and deliver value to all who engage with us.
We have also digitised our project proposal submission and released a bulk upload capability in the public comment management system.
We are also focused on our goal of making Australian Standards™ more accessible and affordable. In the last 12 months, we entered into three new partnerships to offer cost efficient, relevant standards.
The work to develop and deliver outcomes continues and over the coming months will include:
- Upgrades to online standards development tools
- A new SA Store subscription capability
- An enhanced Small Business Sets customer experience
- The introduction of SA’s Reader Room for personal, domestic, or household use
We continued to deliver on our goal to support the future of standards development by investing in the next generation of standards leaders and experts with our NEXTgen program. A cost free, professional development program that educates on the role of standards in industry.
In addition to this work, we are committed to more open, transparent modes of conversation with our customers.
In 2021 we introduced our Voice of Customer program to the market. A research method used to collect important customer feedback to understand perceptions of our performance.
Our Strategic Initiatives team is focused on some of the most pressing areas of rapid transformation that will benefit from the research, development, and application of new dedicated standards. This work should put us in good stead to adapt to the needs of digital advancements, environmental changes, and economical resilience.
Standards Australia celebrates its centenary year in October. While it is good and proper to reflect on what we have achieved over the last 100 years working together with stakeholders, we also recognise that there is more to be done.
As Australia evolves into a more modern nation and confronts new needs and challenges Standards Australia will continue to work with industry, government, and everyday Australians to help secure a strong future for our country.
I thank you again for your continued support and contributions this past financial year, and every year, and I look forward to what the future will bring.