In October, we celebrated Standards Australia’s 99th birthday. This milestone is no small feat and is a testament to the combined work and dedication of our members, contributors, stakeholders and staff. The effective collaboration of many people is essential to the development of trusted standards
solutions and we greatly value this investment that delivers such great benefit for Australia.
The effective collaboration of many people is essential to the development of trusted standards solutions and we greatly value this investment that delivers such great benefit for Australia.
To help us continually improve the experience of our stakeholders we are pleased to present the Voice of Customer program.
The Voice of Customer program uses targeted surveys to collate customer
feedback and responses, including with our members, contributors, stakeholders and staff. The program will help us continuously make improvements based on your feedback, and I look forward to your engagement with this SA outreach initiative and implementing change as needed.
In addition to opening conversations and collating feedback; we’ve also continued to work towards providing access to standards at a lower cost via our Small Business Sets (SBS).
Small Business Sets are designed to suit user requirements of Small Businesses with 1-19 employees. They offer online and offline access to a bundle of standards that can be accessed across smartphones, tablets, phones, and other computing devices.
Our National Construction Code focused SBS, called NCC Primary References Set, bundles together 122 standards that are referenced in the NCC. This set allows easier access at an affordable cost and is proving to be a popular and helpful industry tool.
Finally, we are all hopeful that as the health restrictions in Australia are lifted, we can enjoy the coming summer months with family and friends and reunite with colleagues.