Standards Australia Store Products and Services

• TThese Standards Australia Applications Store govern the Standards Australia Products and Subscriptions available through the Standards Australia Store at https://store.standards.org.au/ and are to be read together with the General Terms and Conditions (GTCs) and the Standards Australia Store Terms (SAS-Ts). If you are a Custom Subscription Customer, your agreement will be governed under the Custom Subscription Service – Terms and Conditions; and Custom Subscription User Agreement.
  
• 1. Curated Subscription Services
  Key term summary:  
• - Only Customers with a company size of 1-19 employees are eligible to order a Small Business Curated Subscription. 
  - Only individuals (being a natural person) who are seeking a personal licence are eligible to order a Mobile Only Curated Subscription.
  - Customers can nominate additional Authorised Users, up to the number of user licences permitted, who are the internal staff of the Customer (contractors are not permitted). 
  - A Customer’s Payment Method will be charged on an annual basis. 
  - The term of a Curated Subscription Service will automatically renew unless the Customer disables the “auto-renew”. Standards Australia will notify the Customer prior to “auto-renew”. Standards Australia may increase the Fees payable for a Renewed Subscription Term provided it notifies the Customer in advance.  Upon renewal the Customer will be charged the higher Fee for the Renewed Subscription Term unless it disables the “auto-renew” feature. 
  - Customers can terminate the Agreement, including any Curated Subscription Service, if Standards Australia is in breach of this Agreement and does not rectify the breach in accordance with this Agreement or Standards Australia varies the terms of this Agreement, in accordance with clause 9 of the GTCs (Contract Variation) or varies the Service in accordance with clause 2.2. 
  - Customers cannot cancel a Curated Subscription Service for the Initial Subscription Term for change of mind.  
  - Customers may choose not to renew a Curated Subscription Service by disabling “auto-renew” before the expiry of the Initial Subscription Term or Renewed Subscription Term.
  - Customers may cancel the Renewed Subscription Term within 30 days of commencement, by providing written notice to Standards Australia.
• 1.1 Fees for a Curated Subscription Service are fixed for the Initial Subscription Term and the full Initial Subscription Term Fee is charged upfront to the Customer’s Payment Method.
• 1.2 Provided notice is given in accordance with clause 1.4 below, the term of the Curated Subscription Service will automatically renew for the Renewed Subscription Term: 
• (a) at the end of the Initial Subscription Term; and 
• (b) thereafter at the end of each Renewed Subscription Term,  and applicable Fees will continue to be charged to the Customer’s Payment Method on the anniversary of the Annual Billing Date, unless: 
• (c) the Customer disables the “auto-renew” setting in the Customer’s Account before the expiry of the Initial Subscription Term or Renewed Subscription Term (as applicable);  
• (d) Standards Australia gives 30 days’ notice to the Customer before the expiry of the Initial Subscription Term or Renewed Subscription Term (as applicable) that the Curated Subscription Service will not be renewed; or 
• (e) the Agreement or the Curated Subscription Service is cancelled or terminated earlier in accordance with the terms of this Agreement. 
• 1.3  Provided notice is given in accordance with clause 1.4 below, Standards Australia may increase the Fees payable for Renewed Subscription Terms. The Customer may disable the “auto-renew” setting in accordance with clause 1.2(c) if the Customer does not wish to renew the Curated Subscription Service. If the Customer does not disable the “auto-renew” setting, the Curated Subscription Service will automatically renew at the higher rate and this higher rate will be charged to the Customer’s Payment Method in accordance with clause 1.2.
• 1.4 Before the expiry of the Initial Subscription Term and each Renewed Subscription Term, Standards Australia will notify the Customer of the following: 
• (a) that the Initial Subscription Term or Renewed Subscription Term (as applicable) is due to expire or automatically renew;  
• (b) any increase to the Fees payable for the Renewed Subscription Term (if applicable); and 
• (c) any changes to the Curated Subscription Service or Content.  
• 1.5 The Customer must ensure their Payment Method is valid for the length of the Subscription Term to avoid interruption to, or suspension of, their Curated Subscription Service.   
• 1.6 Subscription Term Cancellation
• (a)The Customer may only cancel a Curated Subscription Service during the Subscription Term, in accordance with clause 9.2 of the SAS-Ts.
• (b) The Customer may choose not to renew a Curated Subscription Service by disabling auto-renew in accordance with clause 1.2(c).
• (c) Once a Renewed Subscription Term commences, the Customer may cancel the service for that Renewed Subscription Term, within the first 30 days from commencement, by providing written notice to Standards Australia. In which case Standards Australia will refund any Fees paid by the Customer for the Renewed Subscription Term.
• 1.7 Small Business Curated Subscription - Additional Terms
• (1.7.1) Only Customers with a organisation size of 1-19 employees are eligible to order a Small Business Curated Subscription. 
• (1.7.2) The Customer may nominate additional Authorised Users up to the number of user licences permitted, as set out in the Order Summary, to access the Small Business Curated Subscription who: 
• (a) have consented to receive access to the Service; 
• (b) will be required to register for and log into their own Account with Standards Australia before they can access the Service; and 
• (c) are the internal staff of the Customer (contractors are not permitted). 
• 1.8 Mobile Only Curated Subscription - Additional Terms
• (1.8.1) Only individuals (being a natural person) who are seeking a personal licence are eligible to order a Mobile Only Curated Subscription.
• 2. Digital Products
  
• 2.1 Format
• (a) Digital Products may be supplied to the Customer in one or more formats.
• (b) The format(s) of the Digital Product will be notified to the Customer at the time of purchase.
• (c) It is the responsibility of the Customer to ensure it meets the Minimum Browser Requirements.
• 2.2 Product and Service Changes
• (a) Standards Australia may from time to time vary the format of the Digital Product, modify, update, remove or discontinue a Product, Service or Content. Standards Australia will provide notice to the Customer of such update, modification, removal or discontinuation for example on Standards Australia Store website or via the Customer’s Account.
• (b) The Customer may cancel or terminate a Service if a variation in accordance with clause 2.2(a) detrimentally affects the Customer’s use of the Service within 14 days of the variation becoming effective. Standards Australia will refund the Customer on a pro-rata basis any Fees prepaid for any remaining unused Subscription Term calculated at the date of variation.
• (c) If a Service is discontinued, the Customer will be provided with a refund on a pro-rata basis of any Fees prepaid for the remaining unused Subscription Term, calculated at the date of termination.
• (d) Standards Australia may from time to time make changes to a Curated Subscription Service, including updating the Content by substituting existing publications with revised or amended publications or by adding or removing publications, in which case the Customer and its Authorised Users (if applicable) will no longer have access to the previous version of the Content or the removed publications.  In this case, Standards Australia will use reasonable endeavours to maintain comments, highlights and bookmarks made by a Customer or Authorised User to Content. However, the Customer and any Authorised User(s) each acknowledge that this may not be possible where the Content has been changed in the revised or amended publication or removed.
• 3.Licence
  
• 3.1  By ordering, accessing or using the Products or Services, the Customer and any Authorised Users (if applicable) each agree to the Product Licence terms (set out in subclause 3.3) and/or the Curated Subscription Service Licence terms (set out in subclause 3.4) and the General Licence terms (set out in subclause 3.5). The Customer must at all times ensure that its Authorised Users comply with the applicable licence terms set out in this clause 3.
• 3.2 NO AI OR LLM USE - the Customer must, and must ensure that any Authorised User, abide by the restrictions and prohibitions set out in clause 3.3 of the GTCs.
• 3.3 Product Licence
• (3.3.1) Non-Digital Products
• (a) In consideration of payment of Fees (including Shipping Fees pursuant to clause 4 of the SAS-Ts (Shipping and Delivery)) in full and subject to clause 3.4.2, Standards Australia will supply to the Customer the Non-Digital Product.
• (b) Except to the extent expressly permitted by Standards Australia in writing, the Customer is not permitted to:
• (i) copy, scan or save the Content or any portion thereof to any device; or
• (ii) share, distribute, reproduce or communicate the Content or any portions thereof.
• (3.3.2) Digital Products – Single User
• (a) In consideration of payment of Fees in full and subject to clause 3.5, the Customer is granted a single user, non-transferable, non-sublicensable, non-exclusive, limited licence to access the Content of the Digital Product.
• (b) The Customer:
• (i) may only access the Content via the Customer’s Account on one (1) device at a time (i.e. use on concurrent devices is not permitted); and
• (ii) may add comments, highlights and bookmarks to the Content via the Customer’s Account.
• (c) Subject to subclause (d), the Customer is not permitted to:
• (i) copy the whole or any part of the Content;
• (ii) print, save or print screen the Content (note that the Content may be cached by the Customer in their browser for up to 30 days from the time the Customer accesses the Content online, after which the cached copy is deleted from the Customer’s device);
• (iii) reproduce, distribute, communicate or grant access to the Product or the Content to any other person;
• (iv) upload, store or use the Content on a Network; or
• (v) reverse engineer the Products or any platforms on which the Products or Services operate.
• (d) If the Customer is granted access to the Content in Protected PDF format, the Customer may only:
• (i) download and open the Content in Protected PDF format on one (1) device and for up to 30 days. The Customer must connect to their Account every 30 days to unlock the Protected PDF; and
• (ii) print two (2) copies of the Content from the Protected PDF.
• (3.3.3) Digital Products – Multi-User
• (a) In consideration of payment of Fees in full and subject to clause 3.5, the Customer and its Authorised Users are granted a non-transferable, non-sublicensable, non-exclusive, limited licence to access the Content of the Digital Product.
• (b) The Customer can nominate Authorised Users up to the number of user licences ordered, as set out in the Order Summary.
• (c) The Customer and Authorised User(s):
• (i) must only access the Content via the Customer or Authorised User’s Account;
• (ii) may only access the Content on one device at a time (i.e. use on concurrent devices is not permitted); and
• (iii) can add comments, highlights and bookmarks to the Content.
• (d) Subject to subclause (e), the Customer and Authorised User(s) (as applicable) are not permitted to:
• (i) copy the whole or any part of the Content;
• (ii) print, save or print screen the Content (note that the Content may be cached by the Customer or Authorised User (if applicable) in their browser for up to 30 days from the time the Customer or Authorised User accesses the Content online, after which the cached copy is deleted from the Customer’s or Authorised User’s device);
• (iii) reproduce, distribute, communicate or grant access to the Product or Content to any other person;
• (iv) replace an Authorised User once that user has accepted access to the Product;
• (v) upload, store or use the Content on a Network; or
• (vi) reverse engineer the Products or any platforms on which the Products or Services operate.
• (e) If the Customer and Authorised User(s) are granted access to the Content in “Protected PDF format, the Customer and Authorised User(s) must only:
• (i) download and open the Content in Protected PDF format on one (1) device per Authorised User, and for up to 30 days. The user must connect to their Account every 30 days to unlock the Protected PDF; and
• (ii) print two (2) copies of the Content from the Protected PDF per Authorised User.
• 3.4 Curated Subscription Service Licence
• (3.4.1) Small Business Curated Subscription
• (a) In consideration of the payment of Fees (including in accordance with clause 1.1 and 1.2), and subject to clause 3.5, Standards Australia grants the Customer and its Authorised User(s) a non-exclusive, non-transferrable, non-sublicensable, limited licence to access the Small Business Curated Subscription and the Content of the Digital Products for the duration of the Subscription Term.
• (b) The Customer and Authorised User(s):
• (i) must only use the Small Business Curated Subscription and access the Content via the Customer’s or Authorised User’s Account and on one (1) device at a time (i.e. use on concurrent devices is not permitted); and
• (ii) may add comments, highlights and bookmarks to the Content.
• (c) The Customer and Authorised User(s) are not permitted to:
• (i) copy the whole or any part of the Content;
• (ii) print, save or print screen the Content (note that the Content may be cached by the Customer or Authorised User (if applicable) in their browser for up to 30 days from the time the Customer or Authorised User accesses the Content online, after which the cached copy is deleted from the device);
• (iii) reproduce, distribute, communicate or grant access to the Small Business Curated Subscription or the Content to any other person;
• (iv) upload, store or use the Content on a Network.
• (d) Each Authorised User must be a natural person and an internal staff of the Customer. If the Authorised User’s employment relationship with the Customer terminates, the Customer must discontinue that Authorised User’s access to the Small Business Curated Subscription and Content.
• (e) If an Authorised User changes their role or ceases employment with the Customer, then the Customer may substitute another natural person as the relevant Authorised User. The Customer must not otherwise change Authorised Users or permit any sharing of an Authorised User's access rights. The Customer may only register the same Authorised User once during an Initial or Renewed Subscription Term. The Customer may not substitute a user with a person who was a previous Authorised User during an Initial or Renewed Subscription Term.
• (f) Upon the termination or expiry of the Small Business Curated Subscription, the Customer and Authorised User(s) will no longer have access to the Small Business Curated Subscription, Content, Products or updates included in the Small Business Curated Subscription.
• (g) Any comments, highlights and bookmarks made by the Customer and Authorised User(s) on or in relation to the Content may be deleted upon the termination or expiry of the Subscription Term.
• (h) For avoidance of doubt, a Small Business Curated Subscription can be accessed via the web browser based Web-Reader. Authorised Users cannot access Content in a Small Business Curated Subscription through the Mobile App.
• (3.4.2) Mobile Only Curated Subscription
• (a) In consideration of the payment of Fees (including in accordance with clause 3.5), and subject to clause 3.5, Standards Australia grants the Customer (being a natural person) a non-exclusive, non-transferrable, non-sublicensable, limited licence to access the Mobile Only Curated Subscription and the Content of the Digital Products for the duration of the Subscription Term. This licence is a personal licence granted to the individual Customer and may not be transferred or assigned without the written consent of Standards Australia.
• (b) The Customer:
• (i) can only access the Content in a Mobile Only Curated Subscription via a Mobile App and on one (1) mobile device at a time (i.e. use on concurrent devices is not permitted); and
• (ii) may add bookmarks to the Content.
• (c) The Customer is not permitted to:
• (i) copy the whole or any part of the Content;
• (ii) print, save or print screen the Content (note that the Content may be cached by the Customer in the Mobile App for up to 30 days from the time the Customer accesses the Content online, after which the cached copy is deleted from the device);
• (iii) reproduce, distribute, communicate or grant access to the Mobile Only Curated Subscription or the Content to any other person;
• (iv) upload, store or use the Content on a Network.
• (d) Upon the termination or expiry of the Mobile Only Curated Subscription, the Customer will no longer have access to the Mobile Only Curated Subscription, Content in the Mobile App, Products or updates included in the Mobile Only Curated Subscription.
• (e) Any bookmarks made by the Customer and Authorised User(s) on or in relation to the Content may be deleted upon the termination or expiry of the Subscription Term.
• 3.5 General Conditions of Licence
• (3.5.1) The Customer and its Authorised User(s) (if applicable) agree to the grant of any licence in clauses 3.3 and 3.4 on the following additional conditions:
• (a) Standards Australia and its licensors are, and will remain, the owners of all Intellectual Property Rights in the Product, Content and Services (as applicable);
• (b) the Customer and Authorised User(s) must comply with any copyright notices related to the Product, Content or Service (as applicable) and must not remove, alter or obscure any ownership, copyright, trademark, confidentiality or other marks or legends (including any digital watermark or other digital rights management tool) on or in the Product, Content or Service;
• (c) the Customer and Authorised User(s) must not merge, adapt, translate, embed, modify, rent, lease, loan sell, sublicense, assign or otherwise exercise any Intellectual Property Rights in the Product or Content or parts of the Content;
• (d) the Customer and Authorised User(s) must not reproduce, communicate, or otherwise distribute the Product or Content, in any format, by electronic mail or other means, to any individual or organisation, without the prior written permission of Standards Australia;
• (e) the Customer and Authorised User(s) must keep the Product and Content secure and preserve the integrity, functionality or usability of the Content and Standards Australia's Intellectual Property Rights;
• (f) the Customer and Authorised User(s) must not reverse engineer the Products or Service or any platforms on which the Product or Service operates, circumvent or bypass any technological protection measures in or relating to the Products or Service, disable, impair, or damage the Products or Service or attempt to do so.
• (g) The Customer and Authorised User(s) must not submit any content to their Account or to any Standards Australia’s platform that:
• (i) contains any virus or other damaging material;
• (ii) infringes or breaches the right of a third-party (including Intellectual Property Rights, copyright, confidentiality or privacy rights);
• (iii) is inappropriate, defamatory, abusive, obscene, vulgar, offensive, discriminatory, or threatens, intimidates or harasses any person; or
• (iV) is deceptive or misleading, involves or promotes any illegal activity, or is otherwise contrary to any applicable laws, codes or policies of Standards Australia, or any other agreement with Standards Australia.
• (3.5.2) Without limiting the restrictions in clause 3.5.1, the Customer agrees to the grant of any licence in clause 3.4 on the following additional conditions:
• (a) the Customer and Authorised User(s) must only use the material from the Small Business Curated Subscription Service or Content for the Customer's internal business purposes (excluding the business purposes of the Customer's related entities, associates, shareholders and subcontractors); and
• (b) upon expiry or termination of the Curated Subscription Service, the Customer and Authorised User(s) (as applicable) must delete all copies of any Content or Files accessed via the Curated Subscription Service from all devices used to access the Content or Files.
• 4. Definitions
  Capitalised terms have the meaning as set out in the Definitions document, available at https://standards.org.au/legal/definitions, unless specifically defined in this document.

Last Updated: 14 May 2026